Cisco 8851 with multiple speed dial

[sergi.ramsa]

Hello,

We are getting problems to configure multiple speed dials in Cisco Phone 8851 on Session buttons (right side) from the phone. Is it possible to configure more than 4 Speed Dials (1line + 4SD) on the phone? Could be possible to enable others buttons to put these speed dials in CUCM 10.5? I attach you a picture from the phone. We don't want to expend more money buying a expansion module.

372344.jpg

Best regards.

Sergi.

[Deepak Rawat · Accepted solution]

Sergi, please note that you can only configure up to 5 lines on 88XX phones, any other line configuration will move to KEM if it’s there. Check Programmable feature buttons and Session section of below document.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/english/adminguide/P881_BK_C136782F_00_cisco-ip-phone-8800_series.pdf

Below Data Sheet also shows this information:

http://www.cisco.com/c/en/us/products/collaboration-endpoints/ip-phone-8851/index.html

Regards

Deepak

[mouadaniel]

In order to utilized the right side buttons as speed dial, you need to change the Line Mode setting on the device to Enhance Line Mode.  Page 192 on https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/english/adminguide/P881_BK_C136782F_00_cisco-ip-phone-8800_series.pdf

[Mario Diaz]

Where you able to figure out how to use the other buttons on the 8851 for Speed Dial numbers?

[mouadaniel]

as previously posted.  In order to utilized the right side buttons as speed dial, you need to change the Line Mode setting on the device to Enhance Line Mode.  Page 192 on https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8800-series/english/adminguide/P881_BK_C136782F_00_cisco-ip-phone-8800_series.pdf

you also need the button template for the speed dials as well.