Cisco 8861 3PCC Plus sign dialing

[Raba]

I cant dial a number starting with +, I always have to start with 00 if I need the prefix, I read the manual and it says plus-sign dialing is possible.

When I enter a number with + or recall a number it says: Invalid Number.

I use a Cisco 8861 3PCC connected to a 3rd party operator.

Any Idea if there is something wrong in my settings in the CP-8861-3PCC Configuration Utility?

Hope for some help, thank you

[Ritesh Desai]

Hi @Raba 

Suggest you keep the dialing pattern as it is, in Cisco Router I have done similar configuration. In your solution, you can find out similar in 3PCC.

- Using digit manipulation create translation rule and add + sign. E.g. /001234567890/ /+1234567890/

- create translation profile and add translation rule.

- assign translation profile to dial-peer pointing to SIP PROVIDER.

In one of my Cisco CUBE deployment I have done like this below;

voice translation-rule 2 (XXXXX is edited to maintain customer privacy) 
rule 1 /^9122672XXXXX/ /+9122672XXXXX/
rule 2 /^9122488XXXXX/ /+9122488XXXXX/
rule 3 /^9122672XXXXX/ /+9122672XXXXX/
rule 4 /^9122488XXXXX/ /+9122488XXXXX/

voice translation-profile EMERGENCY
translate called 2

dial-peer voice 106 voip
description ****CSD_CRISIS_CALLS_FROM_CUCM_1****
translation-profile incoming EMERGENCY
session protocol sipv2
session transport udp
incoming called-number 9122........$
voice-class codec 1
voice-class sip options-keepalive
voice-class sip bind control source-interface GigabitEthernet0/0/0
voice-class sip bind media source-interface GigabitEthernet0/0/0
dtmf-relay rtp-nte
no vad

I have another outgoing dial-peer pointing to SIP provider so above translated pattern matches my outgoing pattern to sip provider and call leaves router.

Duplicate same at your end as per your configuration. On 3rd party solutions, you need to check with 3PCC service provider.

regards,

Ritesh Desai

Pleas rate helpful post.

[Ayodeji Okanlawon]

You should speak to your 3rd party operator. It's most likely that their PBX is not configured to support + dialling. 

[Geovani · Accepted solution]

Hi Raba,

You might have to tweek the dial plan on your phone. 

This might help: https://community.cisco.com/t5/collaboration-voice-and-video/how-do-mpp-dial-plan-works/ta-p/3985933

Thanks