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Cisco 8861 - Prompting for a password (Sign-In Form)

odin_6
Level 1
Level 1

Hi There,

 

I have a Cisco IP 8861-3PCC registered to Webex Cloud Calling. The phone can make and received calls but I can't change any settings or even out the phone in DND. I am getting a prompt to sign in and its just asking for a password. I have no idea what the password is. I tried to do a factory reset but I have had no luck. 

 

Any thoughts?3

 

 

1 Reply 1

Geovani
Cisco Employee
Cisco Employee

You'll need to speak to your Webex Calling org admin