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Cisco 8865 activation code

zamoranoco
Level 1
Level 1

Hi people,

Usually when i did configure a cisco phone i tape the info on the call manager (maccaddres, extension number, extension name, etc.) and when i put the phone on lan he went to looking for the call manager, the call manager sent to the phone the info and "voila" we have a new phone connect.

Now, with a 8865 we did the same, but he said "scan qr code to activate"

We we find this QR code?

Thanks

2 Replies 2

Mohammed Khan
Cisco Employee
Cisco Employee

Hi ,

Newly manufactured phones comes with 11.0 firmware which is capable of registering phones to MRA/Spark cloud or to on-premise CUCM. When phone received TFTP server IP, Phone changes its service mode to On-Premise which is either entered manually or DHCP configured, When phone don’t have TFTP Server IP phone prompts for activation code or service domain. 

Regards,

Mohammed Noor

I also have this activation code requirement on my new cisco 8865 phone. How do i get it fixed.