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Cisco 8865 video display screen green

I am have an issue with some 8865 phones. When the user make a video call, the image color it's kind of green. I already try change the video settings --> Exposure. But nothing has change. What can I do to solve this problem? The photo attached shows the same image from a 8865 phone (right) and from a 9971 (left) so you can see the difference.

1 Reply 1

Chris Deren
Hall of Fame
Hall of Fame

What firmware version are you on?  Firmware 12.0 fixes some display issues, perhaps try that on one phone, etc to see if it fixes it.