Cisco ATA 187 and the Caller id, Call Forward All

[rafael_rung]

Hello,

we ordered several additional Cisco ATA 186 for our Customer, but we received the new ones (ATA 187).

now i have problems with the callerid. no matter what i configure unter the Caller id Configuration (CUCM 8.0(3)) my phone does not display any name or number. i tried all 3 Options.with the same phone on vg202 or ata 186 it works.

there is no other firmware, so what could be the problem?

the second thing is that i tested some features.call forwarding works great, but i have to enter #72 and then the number (#73 to chancel it).

can i change that?

my customer has several guides that i wrote which describe this for the ata 186 and vg202, and on that devices you have to enter **1 for call forward all and **2 to chancel the call forward all.

it's hard to "sell" that to a customer that bought the cucm because he wanted to have the same behavior on every phone in the company...

[rafael_rung]

well i got the Caller id working.

the problem is that my test phone, which i use to test this feature also on other pbx systems and which did a great job all the time and which also displays callerid on the vg202 and ata 186 does not display the callerid on the ATA 187. i don't know why but a normal dect phone does display the caller id and thats ok for now. i will test it with some phones from my customer.

what i could not solve is to change the procedure for call forward all...