Cisco BE6000 with Pre configured CUCM, CUC and Presence - VMWare power auto startup problem

[pmarques]

Hi,

The Scenario

I am deploying a Unified Communications solution based on a Cisco BE6000 environment (which comes in a UCS C220-M4 with pre configured voice applications).

Of all those voice applications within the bundle I am only using CUCM, CUC and IM Presence.

With that in mind, in VMWare's Virtual Machine Startup and Shutdown menu, I put the three machines in the Automatic Startup option as depicted in the following picture:

The Problem

Whenever I restart my host only one of these virtual machines gets to automatically startup. The other two, even though explicitly configured as automatic, go into the Manual Startup panel. I tried with different order of servers and only the one in the first position gets elected as automatic.

VMWare is fully licensed as well.

The Versions

CIMC - 2.0(8g)

ESXi - 5.5.0 Build 2068190

CUCM - 11.0.1.20000-2

CUC - 11.0.1.20000-2

Presence - 11.0.1.10000-6

Thanks,

Pedro

[Rajan]

Hi Pedro,

Can you check your ESXi version and apply the patch mentioned in this discussion if required to see whether that helps.

https://supportforums.cisco.com/discussion/11810196/cisco-callmanager-unity-presence-not-start-automatically-ucs-c220m2-vm

HTH

Rajan

Pls rate all useful posts

[Rajan]

Also refer the below link which mentions the same issue:

https://supportforums.cisco.com/discussion/11787051/business-edition-6000-vmware-500-623860

[pmarques]

Hi Rajan,

Actually, that's one of the discussions I read previously. The problem is that the recommended patch is for ESXi version 5.0.0

(ESXi 5.0.0 build-623860).

I have version 5.5.0. But still, I'll go ahead and try the latest build for this release (ESXi 5.5.0 build-3116895).

I'll update this discussion with the results of this upgrade.

Thanks Rajan.

[pmarques]

for the record:

after applying the 5.5.0 build-3116895 patch the problem with the VM automatic startup was solved.

Thank you all for your help.

[Ayodeji Okanlawon]

While you are looking at this issue, it might be worth pointing out that the time you have allocated for the startup/shutdown is too small..

Your CUCM pub will need atleast a good 120-360s to fully shutdown. You might want to consider increasing the time

[pmarques]

Hi Ayodeji,

Thanks for your input on that. Already took it into consideration after applying the upgrade patch which, btw, solved my automatic startup problem.