09-26-2011 10:18 AM - edited 03-16-2019 07:11 AM
Hi,
i`m using Call Manager 8.5(1) and want to integrate the Cisco Cius Phone Type. I have installed the sgn file (
cmterm-cius.9-2-1SR1-19SEC.cop.sgn) from cisco and restarted the tftp service. But i`m not able to add a new device "Cisco Cius". Under Device defaults is also no Cisco Cius.
Any suggestions what i forgot?
Update:
Ok i thinked about it and i`m right if i have forgotten the device pack, right?
http://www.cisco.com/en/US/docs/voice_ip_comm/ccmcd/rel_notes/9_2_1/cius-rel_notes-921.html#wp50138
Regards
Jason
09-26-2011 11:31 AM
Hi Jason,
It's hard to find but you will see that Cius is not supported in base 8.5.1 versions
Cheers!
Rob
09-26-2011 12:28 PM
Hmm i think this is only if i upgrade from?
In this document
http://www.cisco.com/en/US/docs/voice_ip_comm/ccmcd/rel_notes/9_2_1/cius-rel_notes-921.html#wp50138 also version 8.5 is supported.
-----------------------
Cisco Cius is supported in Cisco Unified Communications Manager 7.1(5), 8.5(1), 8.6(1) and later. Cisco Cius is not supported in Cisco Unified Communications Manager 8.0.
-----------------------
I think i try it. I think it also should no problem if i install the device pack 8.5.1.13032-1 with CUCM version 8.5.1.10000-26
Or what do you think. Device Packs should work with all major versions, right?
09-27-2011 01:27 PM
There is also a new load just posted last week
09-26-2011 01:22 PM
Hi Jason,
Yes, the Device Pack should be compatible
I'm a little worried about your CUCM vs John's but it's well
worth a try;
https://supportforums.cisco.com/message/3443187#3443187
Cheers!
Rob
09-27-2011 12:04 PM
Hey Rob,
just to inform you. Everything is ok. Now i can choose Cisco Cius as phone type.
Thanks.
Regards
Jason
09-27-2011 12:21 PM
Hey jason,
Thanks for so kindly posting back with your results. This type of
follow-up is super helpful for others (+5)
Cheers!
Rob
09-27-2011 01:29 PM
Thanks T-Cat,
That's some great info for sure (+5).
Cheers!
Rob
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