07-26-2011 08:47 AM - edited 03-16-2019 06:07 AM
Hi,
I have a problem with a Cisco CM 4.2 version; when I must Add a New Phone in CCM Administration I insert the detail requested but when I click the Insert button the CM Publisher Server answer with an error:
Cisco Discovery Protocol (CDP): Switch Port: Warning! CDP should only be disabled on the Network port if this phone is connected to a non-Cisco switch. For further details, consult the Cisco Callmanager Administration Guide.
Note: If you clicked Update just prior to receiving this message, the Update operation did not occur. Please clock OK and then click Update again to save your changes.
I have alredy installed the last device package (ciscocm.4-2-3-DevPack-60.exe) but there is the problem yet.
In attach the images of the error.
Can you help me?
Solved! Go to Solution.
07-27-2011 05:33 AM
Hi Francesco,
From the bug notes, did you do it this way?
PLease click ok and then click update again to save your changes
Cheers!
Rob
07-26-2011 08:54 AM
Hi Francesco,
This bug was nicely supplied by Joe from Cisco. It looks like you may be seeing this;
Cheers!
Rob
07-26-2011 09:06 AM
Hi Rob,
thank you for this detail. Now apply this and follow I' ll inform you.
Cheers
Francesco
07-27-2011 12:11 AM
Hi Rob,
I tried to follow your instruction but when I click OK on the second message the update does not take effect but the web page of the ccm administration remains on the Insert page of the phone and the phone is not in the list of the ccm phones.
Do you have some ideas?
Thank you in advance Rob.
Cheers
Francesco
07-27-2011 05:33 AM
Hi Francesco,
From the bug notes, did you do it this way?
PLease click ok and then click update again to save your changes
Cheers!
Rob
07-28-2011 05:43 AM
Hi Rob,
I follow this way and is correct, but If I click update again to save the changes the ccm web page is locked on the Insert button again and the phone is not in the list of the phones.
Cheers!
Francesco
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