Cisco CME/CUE change users last name?

[lukeprimm]

We have a user that had to go and get married and now has a different last name   She is requesting her name be changed in all the directories to reflect her new last name.  Below is a snippet of her code in CME (names changed of course).  Could someone guide me in changing her name and keeping everything in tact at the same time ie voicemail?  Thanks

Cisco 2851 IOS 12.4(11)xw7

CME version: 4.2(0)

CUE version: 3.1.1

*We do use logout profiles

voice user-profile 8
pin 12345
user jdoe password 12345
number 4108 type normal
speed-dial 7 5558985757 label Helpdesk
speed-dial 8 4198 label Receptionist

ephone-dn  39  dual-line
number 4108
label John Doe - 4108
description 5558909890
name John Doe
call-forward busy 4208
call-forward noan 4208 timeout 10
corlist incoming user900-international

ephone  8
mac-address 001F.CAEA.177F
ephone-template 1
type 7961GE
logout-profile 8

[paolo bevilacqua]

For CME. telnet to router and configure as necessary.

For CUE, you need to care about names only if you use "dial by name" in AA. otherwise, it is not used and never visible.

[lukeprimm]

thanks for the quick answer. We do use dial by name, which is why she wants us to update it so quickly.

So you are saying that I can just log into the CME and change any instance of her name to reflect the new name and that wont cause any issues?

[paolo bevilacqua]

Of course, no issues.

The person that installed the system, has not trained you on this kind of user administration ?

[lukeprimm]

trained me?

  i walked into this one blind.  On the brig

ht side, sometimes the best way to learn is to jump right in. thanks

[paolo bevilacqua]

No doubt about that.

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