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Cisco CME refused incoming call

faruk.zaimovic
Level 1
Level 1

Hello, 

I want to test SIP trunk on my Cisco CME. I make call from local phone to out, but i can not make call from outside to my local. 

i run debug, and i found .

%CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identifier already present in the list of currently handled calls. It is being refused.

 

Allow-Events: telephone-event

Warning: 399 10.10.38.18 "Transcoder Not Configured"

 

i attached all debug.

Does anybody have same problem, and please help me.

30 Replies 30

Glad to hear that you have managed to fix your issue. You should only need to have one of the allow connection for your setup, "allow-connections sip to sip" is the only one needed. The other three are for setups that uses H.323, either alone or in combination with SIP. As you're setup is a pure SIP setup you do not need these.



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