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Cisco CP-8861 Parking Issue

MattBoone2687
Level 1
Level 1

Hi Cisco Community,

 

I have made an auto-provisioning template with the 8861 and 8841 phones and the phone is terrific! I am currently running this loads file sip88xx.11-2-3MSR1-1.loads. I also upgraded to the new 12 firmware but it did not solve my issue. My issue is when I am on a call with a customer and I press the park key it actually starts a new call and parks the call instead of taken the current call and doing a blind transfer. I can indeed hit the ... softkey and hit the blind xfer and then press the park key and it works perfectly. My question is this, is this the way I will need to park or is there a setting under the regional setting that might be able to fix this.

 

We are using Freeswitch if you need that information.

 

Thank you in advance 

 

 

16 Replies 16

You can send them to me @ bijpraka@cisco.com

 

Thanks.

Hi there,

 

I have sent over my packet capture, config and a PRT file.

 

Thanks!