06-21-2019 08:31 AM
Hi Cisco Community,
I have made an auto-provisioning template with the 8861 and 8841 phones and the phone is terrific! I am currently running this loads file sip88xx.11-2-3MSR1-1.loads. I also upgraded to the new 12 firmware but it did not solve my issue. My issue is when I am on a call with a customer and I press the park key it actually starts a new call and parks the call instead of taken the current call and doing a blind transfer. I can indeed hit the ... softkey and hit the blind xfer and then press the park key and it works perfectly. My question is this, is this the way I will need to park or is there a setting under the regional setting that might be able to fix this.
We are using Freeswitch if you need that information.
Thank you in advance
06-25-2019 08:54 AM
You can send them to me @ bijpraka@cisco.com
Thanks.
06-25-2019 01:26 PM
Hi there,
I have sent over my packet capture, config and a PRT file.
Thanks!
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