IP Telephony and Phones

Here's the basic background:The remote site as two connections back to the data centers.  Single DMVPN cloud per transport.  Transports are MPLS and Internet.  On the Internet side there is a device, inline, that encrypts the GRE traffic (long story,...

Hi, I got one GSM gateway device with many simcards that has a shortcut number ( 0xx12345678)I want for any calls coming on this number to be translated into internal extension (1000) can you please help me what should I do on the Router in order to ...

Am trying to call from CME to CUCM getting the below error. Calling from CUCM to CME is successful. Below are the logs while calling from CME to CUCM(Version-7) which is not successful. Please advise. 015022: Sep 30 15:18:56.787: //218719/4EA4AE8283F...

Hello, An update/upgrade was done to some of the phones in our call centre on Friday, and today some of our CSRs are having issues with their hard phones.  Several times when they have received calls, after the customer hangs up their headsets sound ...

Hi All,Like to get a clarity on Publisher migration to a different location part of diff subnet.:Scenario-I: The CUCM Cluster at Location X includes only the PUB to which 200 users are registered and incase of PUB going down, SRST is there. The PUB i...

Hello,   I have cp7821 IPhone but I can't hear it, becauseit is on big and very noisy room.Is there a way to put some light sygnal on it ?or mayby something else that I can notice the phone is ringing ?

Our Transportation Dispatch Center staff have their own DN on their 8851 and the second line is shared with many others in the overall department.  How can a user place the shared DN in DND without placing the entire 8851 in DND mode? This is my firs...

Dear experts.I have managed to configure CME 12.0 was a pain cause i don't think there is proper documentation on proper steps.Anyhow that said i still kind find the following below. 1. I want corporate directory configured on the CME where phone use...

Hi AllCan anyone tell me what kind of bandwidth is used in a typical multisite call?for example if I have a one to one call between 2 vc's we run at 2048k If we then have a multisite call via our CMS and we can see 2 other parties on the screen, what...

Hello Everyone,Our RMCM application user has a great number of devices and Extension Mobility profiles associated with. I would like to copy this user account and change the name but keep all the associated devices and EM profiles. There's a copy opt...

Hello there , I have an issue with the incoming calls made from outside to inside of the CUCM network. I want to call the number 22XXXXXX 8 digit number and then to ring my internal extension 101 What i have done in the cube   !voice translation-rule...