07-04-2011 03:24 AM - edited 03-16-2019 05:45 AM
Dear Gents,
I have a small issue in Cisco CUCM 8.5 CDR. Our client is requesting that the CDR file to be sent to the external billing server at 12:00 am each day.
I have configure the CDR time interval to 1440 and i restarted the CDR services at 12:00 am but it didnt work and the client is receiving the CDR at 12:00 pm each day.
I also configured the scheduler for Daily at 00:00 but also the client is still receiving the CDR at 12:00 noon.
Kindly advice if you have faced such problem and how i can make the CDR files to be sent at 12:00 am.
Regards,
07-07-2011 04:52 PM
Hi
There is no specific time that you can configure to schedule the SFTP or FTP of files to billing servers. The only flag you can use is "CDR File Time Interval" under Enterprise Parameters; by default this will be configured as 1min, so, for every 1min, files will be delivered to billing server. Suppose if you want files to be delivered for every 1 hour or 5 hours or 24 hours you can configure this flag value as 60 or 300 or 1440 respectively.
HTH
Tapan
07-07-2011 04:59 PM
Yes I have faced such issue.
Restart the CCM service at midnight and this will resolve the issue.
HTH
Vishal Gogia
07-08-2011 06:33 AM
Hi
Take a look at this BUG which explains the behaviour of the Enterprise Parameter
HTH
Tapan
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