Cisco DX-650 in sleep mode

[anis_cisco]

Hello all,

We have only one DX-650 phone for testing. When phone goes into sleep mode it starts behave abnormal (in sleep mode its keep flickering or keep flashing continuously) when phone is out of sleep mode every thing works fine.

Is there any specific settings required for DX-650 sleep mode ? or what problem do cause this ?

Our CUCM is 9.1.1.20000-5

Regards

[Aman Soi]

Hi Anis,

Can u refer the DOC in Table 2 which talks about Sleep Mode

EnergyWise on the Cisco Desktop Collaboration Experience Setup

To reduce power consumption, configure the phone to sleep (power down) and wake (power up) if your system includes an EnergyWise controller.

You configure settings in Cisco Unified Communications Manager Administration to enable EnergyWise and configure sleep and wake times. These parameters are closely tied to the phone display configuration parameters.

When EnergyWise is enabled and a sleep time is set, the phone sends a request to the switch to wake it up at the configured time. The switch returns either an acceptance or a rejection of the request. If the switch rejects the request or if the switch does not reply, the phone does not power down. If the switch accepts the request, the idle phone goes to sleep, thus reducing the power consumption to a predetermined level. A phone that is not idle sets an idle timer and goes to sleep after the timer expires.

To wake up the phone press Lock. At the scheduled wake time, the system restores power to the phone, waking it up.

The following table explains the Cisco Unified Communications Manager Administration fields that control the EnergyWise settings. You configure these fields in Cisco Unified Communications Manager Administration in the Product Specific Configuration area of the Phone Configuration window Device >Phone.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cdce/dx600/admin/10_1_1/english/DX60_BK_CFB047D4_00_cisco-dx600-administration-guide-10_1_1/DX60_BK_CFB047D4_00_cisco-dx600-administration-guide-10_1_1_chapter_01001.html

regds,

aman

[Ovindo Prastyo Utomo]

Hi Anis,

Currently I have same issue with my DX650,

Did you solve it already?

please advise,

Thanks,

Ovindo

[anis_cisco]

Verify Energy wise settings under CUCM

Regards,

[csrlima]

Hi, any better news about this issue with energywise and dx650 . Now we have this problem , that we see that phone some days become unregister and when we disconnect the phone the phone become registere again with cucm. it look like energywise problems, so , is that any way to turn off energy wise in the phone? For us it seems all setup well done but we see in phone logs , phone is looking for energy wise server and cant find it. Any ideas? can b some wrong config in sw ports? Best Regards