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Cisco IP Phone 8845 - issues in Bluetooth pairing with Samsung Galaxy 6

tech-admin
Level 1
Level 1

Hello,

I am trying to pair my Samsung Galaxy S6 with my CISCO IP Phone 8845.

I'd like to gain some benefits like transferring mobile calls to the CISCO, or the mobile phone directory etc... see http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-8800-series/datasheet-c78-734730.html

Unfortunately, when I try the pairing process, I cannot find a way to have the two systems see each other!

I have tried starting from the mobile, and starting from the CISCO phone - same negative result, they just  dont see each other.

I have found some links of people who succeeded and described the procedure, but no luck with me:

http://webmaxtor.blogspot.pt/2015/10/cisco-8845-intelligent-proximity.html?m=1
https://www.bitblock.com/support/kb?kbartid=128

Any idea as to what I can do to sort this out?

Thanks,

Simone

2 Replies 2

Chris Deren
Hall of Fame
Hall of Fame

Are both "Bluetooth" and "Hands-free 2-way audio" set to "on" on the physical phone?

George Sotiropoulos
Cisco Employee
Cisco Employee

This is rather an old post, can you check if the 8845 phone is set to Session Line Mode and NOT Enhanced Line Mode?

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