Solved: Re: Cisco IP Phone 9971 Video Call

alshahiry · ‎12-31-2012

Hi Support,
Can you guide of how I can confirm a Video call between Cisco IP phones 9971 as I can do only voice calls, kindly advise?

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Jaime Valencia · ‎12-31-2012

You need to start by mentioning what you use for call control.
Generic answer is you need to enable video, thats pretty much it.

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HTH

java

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Jaime Valencia · ‎12-31-2012

You need to start by mentioning what you use for call control.
Generic answer is you need to enable video, thats pretty much it.

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate

alshahiry · ‎01-01-2013

Dear Jaime,
Can you advise where I can enable video call for CP 9971?

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Jaime Valencia · ‎01-01-2013

Again, you need to mention what you use for call control and version, if you want help

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HTH

java

if this helps, please rate

alshahiry · ‎01-06-2013

Dear Jaime,
What I want is how I can do the video call through CP 9971 as its now by default only doing voice calls even when the Camera is attached to IP phone. Any features. On CUCM or IP phone need to be enabled?

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alshahiry · ‎01-07-2013

It's has been solved by enabling two features on CP 9971 configuration through CUCM which are:

Cisco Camera = Enabled
Video Capabilities = Enabled

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