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Creating a CUIS user

craftd2010
Level 1
Level 1

Do I have to create a CAD supervisor in Agent Explorer (ICM) in order to create a password for a CUIS user? I have a manager who needs to be able to run CUIS reports, but she doesn't need CAD Supervisor. I don't know how I would go about creating/resetting a CUIS password for this user, if she is not set up as a CAD user.

2 Replies 2

Hi craftd2010,

You are at the wrong forum. Please post this question here: https://supportforums.cisco.com/community/netpro/collaboration-voice-video/contact-center?view=discussions

Regards

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