CISCO IP Phones & Avaya Aura Session Manager

[Storm1]

Hello,

Can the Cisco IP phones 8851 NR and 8865 NR be integrated/programmed within the Avaya session manager application?  If so, what are the steps or do you have any documentation to follow?  Thanks

[b.winter]

Hi,

only MPP Cisco phones can be used with 3rd party PBX's.

Check the label on the back of the phone, it has to have "-3PCC" next to the type, if a remember correctly.

For how to integrate them with Avaya, better check for docs on the Avaya side.

[Jaime Valencia]

Have you reviewed any of the existing threads on the topic here at CSC or the internet?

This topic has been discussed hundreds of times in many threads.

Short answer:

If Avaya supports SIP endpoints, yes, how hard will it be? depends on what FW the phones have