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Cisco Personal Communicator

Mubarak ali Ali
Level 1
Level 1

Dear All ,

I registered Cisco Personal Communicator and i added one extension to this Personal Communicator ,my call option is disabled and only Chat option is working ...

I checked in the Cisco unified Presence server ,it give me the result CUPC is not associated .....plz advice me guys ....

1 Accepted Solution

Accepted Solutions

anchoudh
Level 9
Level 9

Hi,

Confirm that you added Cisco Unified  Personal Communicator as a phone type to Cisco Unified  Communications Manager Administration for this user to create the  soft-phone audio and video capability.

Hope it helps.

Anand

Pls rate helpful posts !!

View solution in original post

1 Reply 1

anchoudh
Level 9
Level 9

Hi,

Confirm that you added Cisco Unified  Personal Communicator as a phone type to Cisco Unified  Communications Manager Administration for this user to create the  soft-phone audio and video capability.

Hope it helps.

Anand

Pls rate helpful posts !!