12-22-2014 08:07 AM - edited 03-17-2019 01:24 AM
I have cisco 6945 phones connected to two Catalyst 6513-E switches in a VSS pair.
This morning, 3 phones went offline on one of the blades on switch two (they went dark).
When I do a show module, everything checks out fine --no errors on the blade. Diagnostics pass. If I connect a laptop to the ports having the issue, the system connects, fetches an IP and everything is fine. Tried different phones, cabled in directly, etc. -phones won't power.
Here is the power info for the port(s) and blade/switch:
sho power inline g2/2/15
Interface Admin Priority Oper Power(Watts) Device Class
(enabled ) From PS To PD
---------------- ---------- ---------- ------- ------- ------------------- -----
Gi2/2/15 auto low off 0 0 n/a n/a
Interface AdminPowerMax Police ActConsumption
(Watts)
--------- ------------- ------ --------------
Gi2/2/15 30.0 off n/a
Interface: Gi2/2/15
Inline Power Mode: auto
Priority: low
Operational status: off
Device Detected: no
Device Type: n/a
IEEE Class: n/a
Discovery mechanism used/configured: Ieee and Cisco
Police: off
Power Allocated
Admin Value: 30.0
Power drawn from the source: 0
Power available to the device: 0
Actual consumption
Measured at the port: n/a
Maximum Power drawn by the device since powered on: 2.6
Absent Counter: 0
Over Current Counter: 0
Short Current Counter: 0
Invalid Signature Counter: 0
Power Denied Counter: 0
UIC-DIST6513-02#sho power switch 2
Switch Number: 2
system power redundancy mode = redundant
system power total = 3795.12 Watts (90.36 Amps @ 42V)
system power used = 2560.74 Watts (60.97 Amps @ 42V)
system power available = 1234.38 Watts (29.39 Amps @ 42V)
Power-Capacity PS-Fan Output Oper
PS Type Watts A @42V Status Status State
---- ------------------ ------- ------ ------ ------ -----
1 WS-CAC-4000W-US 3795.12 90.36 OK OK on
2 WS-CAC-4000W-US 3795.12 90.36 OK OK on
3 none
4 none
Pwr-Allocated Oper
Fan Type Watts A @42V State
---- ------------------ ------- ------ -----
1 WS-C6513-E-FAN 375.06 8.93 OK
Pwr-Requested Pwr-Allocated Admin Oper
Slot Card-Type Watts A @42V Watts A @42V State State
---- ------------------ ------- ------ ------- ------ ----- -----
1 WS-X6148E-GE-45AT 112.56 2.68 112.56 2.68 on on
2 WS-X6148E-GE-45AT 112.56 2.68 112.56 2.68 on on
3 WS-X6148E-GE-45AT 112.56 2.68 112.56 2.68 on on
4 WS-X6148E-GE-45AT 112.56 2.68 112.56 2.68 on on
5 WS-X6148E-GE-45AT 112.56 2.68 112.56 2.68 on on
6 WS-X6148E-GE-45AT 112.56 2.68 112.56 2.68 on on
7 VS-SUP2T-10G 435.54 10.37 435.54 10.37 on on
8 (Redundant Sup) - - 435.54 10.37 - -
Inline Inline Inline Inline
Pwr-Requested Pwr-Allocated Local-Pwr-Pool Power
Slot Card-Type Watts A @42V Watts A @42V Watts A @42V Status
---- ------------------ ------- ------ ------- ------ ------- ------ ----------
1 WS-F6K-48-AT 3.78 0.09 4.20 0.10 34.44 0.82 On
2 WS-F6K-48-AT 80.64 1.92 88.20 2.10 34.44 0.82 On
3 WS-F6K-48-AT 91.98 2.19 100.80 2.40 34.44 0.82 On
4 WS-F6K-48-AT 88.20 2.10 96.60 2.30 34.44 0.82 On
5 WS-F6K-48-AT 76.86 1.83 42.00 1.00 34.44 0.82 On
6 WS-F6K-48-AT 91.98 2.19 100.80 2.40 34.44 0.82 On
system auxiliary power mode = off
system auxiliary power redundancy operationally = non-redundant
system primary connector power limit = 10920.00 Watts (260.00 Amps @ 42V)
system auxiliary connector power limit = 10500.00 Watts (250.00 Amps @ 42V)
system primary power used = 2560.74 Watts (60.97 Amps @ 42V)
system auxiliary power used = 0 Watt
Inline Inline-Pwr Inline-Pwr VDB
Pwr-Limit Used-Thru-Pri Used-Thru-Aux Aux-Pwr
Slot Card-Type Watts A @42V Watts A @42V Watts A @42V Capable
---- ------------------ ------- ------ ------- ------ ------- ------ -------
1 WS-F6K-48-AT 1066.80 25.40 38.64 0.92 - - Yes
2 WS-F6K-48-AT 1066.80 25.40 122.64 2.92 - - Yes
3 WS-F6K-48-AT 1066.80 25.40 135.24 3.22 - - Yes
4 WS-F6K-48-AT 1066.80 25.40 131.04 3.12 - - Yes
5 WS-F6K-48-AT 1066.80 25.40 76.44 1.82 - - Yes
6 WS-F6K-48-AT 1066.80 25.40 135.24 3.22 - - Yes
---- ------------------ ------- ------ ------- ------ ------- ------ -------
Totals: 639.24 15.22 - -
What could be happening here?
Solved! Go to Solution.
12-23-2014 04:08 PM
Just want to put it out there that I am no "expert" on what a 61XX line card can/can't do.
Can you try to run a TDR on the line?
1. Command: test cable tdr interface g2/2/15;
2. Wait for 61 seconds for the test to run;
3. Command: sh cable tdr interface g2/2/15; and
4. Post the output to #3.
NOTE: Yes, it takes 61 seconds to run a TDR on a chassis-based system.
12-23-2014 03:40 AM
Do you have other PoE devices you can test with? e.g. an AP or similar?
Aaron
12-23-2014 08:23 PM
Hi,
In addition to tips given by Leo and Aaron, can u try powering on the phone with power adaptor , if u have?
What is the firmware version u are using for 6945?
regds,
aman
12-23-2014 04:08 PM
Just want to put it out there that I am no "expert" on what a 61XX line card can/can't do.
Can you try to run a TDR on the line?
1. Command: test cable tdr interface g2/2/15;
2. Wait for 61 seconds for the test to run;
3. Command: sh cable tdr interface g2/2/15; and
4. Post the output to #3.
NOTE: Yes, it takes 61 seconds to run a TDR on a chassis-based system.
12-24-2014 08:09 AM
After I physically reset the blade, the problem went away. Didn't get a chance to do the tdr test, but that is good reference for the future. Not sure what caused the problem to begin with.
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