11-09-2013 10:17 PM - edited 03-16-2019 08:19 PM
Hi Team,
I am using a CUPS Ver 8.0 integrated with a CUCM 8.0
Recently we had a problem, and I was asked (by management) to get the chat history of another employee from the cups server.
Do you know how i can get this and also, where this cache will be located. Any help will be appreciated.
Thanks and Regards,
Shabeeb
NB: CUPC versions in use are 8-0-1, 8-0-3 & 8-5-1
.
11-09-2013 10:40 PM
From the server you would get that only if you had configured the postgresql server for such purpose.
Sent from Cisco Technical Support iPad App
11-09-2013 11:17 PM
I dont think this has been configured.. could you guide me in doing this?? any document or links??
Thanks,
Shabeeb
11-09-2013 11:28 PM
You wont get anything before you configure it, thats lost, just search postgresql on cisco.com to get the documentation.
Sent from Cisco Technical Support iPad App
11-10-2013 12:40 AM
Thanks.. let me check this out..
Please let me know if there are any other methods to acheive this.
-Shabeeb
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