10-20-2010 10:56 AM - edited 03-16-2019 01:27 AM
Hello,
I am currently running a Cisco Router 2901 with CME/CUE.
Is it possible to have the following:
Inbound call to a user. Caller reaches voicemail. They have the option to press "0" to be forwarded to another extension before having to leave a message.
Thanks,
Phil....
Solved! Go to Solution.
10-20-2010 11:27 AM
Yes, if you go to the CUE GUI > Voice Mail > Mailboxes and choose a mailbox, you will see the option "Zero Out (Operator Assistance)". You can set this to an extension to forward callers to when they press 0.
Hope this helps.
Brandon
10-20-2010 11:29 AM
Hey Phil,
Have you tried using the "zerooutnumber"?
1. config t
2. voice mailbox owner name [size seconds]
3. description "text"
4. enable
5. expiration time days
6. greeting {alternate | standard}
7. mailboxsize seconds
8. messagesize seconds
9. tutorial
10. zerooutnumber "number"
11. end
12. exit
13. show voicemail {detail {mailbox | user} name | limits | mailboxes [idle days] | usage | users}
14. copy running-config startup-config
Cheers!
Rob
10-20-2010 11:27 AM
Yes, if you go to the CUE GUI > Voice Mail > Mailboxes and choose a mailbox, you will see the option "Zero Out (Operator Assistance)". You can set this to an extension to forward callers to when they press 0.
Hope this helps.
Brandon
10-20-2010 11:29 AM
Hey Phil,
Have you tried using the "zerooutnumber"?
1. config t
2. voice mailbox owner name [size seconds]
3. description "text"
4. enable
5. expiration time days
6. greeting {alternate | standard}
7. mailboxsize seconds
8. messagesize seconds
9. tutorial
10. zerooutnumber "number"
11. end
12. exit
13. show voicemail {detail {mailbox | user} name | limits | mailboxes [idle days] | usage | users}
14. copy running-config startup-config
Cheers!
Rob
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