Cisco TAPI Redundancy

[rchaseling]

Hi,

Is there a way for applications that require Cisco TAPI to point to more than 2 x UCM nodes?   ie CUAC Standard, 3rd party all recording

Thx

[Manish Gogna]

Yes, it is possible. please check page 23 of the CUAC admin guide

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucmac/cuaca/10_5_1/install_admin_guide/CUACA1051WAG.pdf

Cisco Unified Communications Manager enables a Telephony/TAPI Service Provider (TSP) client to

communicate with a primary and backup CTI Manager to receive CTI information.This allows the Cisco

Unified Attendant Console Advanced server and clients to carry on functioning if a Cisco Unified

Communications Manager failover occurs. The backup CTI Manager should be the Cisco Unified

Communications Manager to which the phones fail over.

Manish

[rchaseling]

Hi Manish,

Yes I understand TSP client can connect to two UCM nodes. My question was can it point to more than two UCM nodes.

There is no provision for a tertiary UCM node in the TSP config.....but thought there might be a way around it like installing 2 x TSP instances. Can't find any doc on this though

Thanks