Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a ATA 186 (SCCP Firmware) registered with a CME 10.0. I am not able to send or receive a fax on the fax machine. We have configured SIP Trunk to ITSP. Here are the Facts: - CME 10.0 - SIP Trunk to ITSP - ATA 186 Firmware ATA030204SCCP090202A....
I've got a fax machine (Savin 7025) that's connected to a 2901 GW via FXS port. The device is able to send faxes, but cannot receive. When dialing the number internally or externally I receive a busy tone. GW voice-port has no configuration. Trouble...
We recently replaced our 2801 with a 2901. Phones can make and receive calls but voicemail does not work. Trying to transfer a call to voicemail drops the call. Large parts of the 2801 config were applied to the 2901. CUE has been installed. We c...
I upgraded a CUCME to 10.5 to allow 8831s to be used on it. I have run into a software problem with the phones, it that as I was doing it remotely I didn't see the label on the botom of the phones listing the minimum software revision so I loaded and...
Hi, I created an extension which is not in my normal range. The problem is that when I ring this extension which is used for a hunt group it takes 15 seconds to call after I have dailed. I am assuming that this is a setting. Any help how can I get th...
I'm trying to convert some 7940 phones I bought from SIP to SCCP. They currently have POS3-7-4-00 loaded. I have the TFTP server setup on my computer and setup the OS79xx file pointing to a P0030801SR02 load. My issue is that looking at the TFTP logs...
Hai i was trying to make ip fax working on our network,the fax got registered.but incoming and out going calls not working.If ATA is used all working.please find attached debug voice ccapi inout and Debug ccsip message Please help
I am experiencing an issue with one way audio on the 8841 Series phones after I put someone on hold and take them off hold. Scenarios: User A 8841 User B 8841 User A calls User B via ICT User B answers and conversation begins. User A puts user B ...
It has a client that is bothering me a lot because of a 7911 that with robotic voice, already explained to him that it is a network problem, he gave a ping on the phone and identified that is dropping packets, but still want a document to speak that ...
Hello Expert. I have some problem with conference, im using hardware conference if i call second participant , 1 participant must be cant talk and hear voice. Please advice.
Hi, i registered a Cisco 7811 ip phone with CME 10.5, i can't get call pickup working i did the config bellow telephony-service max-ephones 20 max-dn 20 ip source-address 10.10.10.1 port 2000 service directed-pickup gpickup max-conferences 8 gain -...
Trying to stand-up our new SX10. Presently we have several endpoints which we do NOT register to our CUCM. We dial via e.164 alias. We are running TMS version 13.2.1 which, when added in, sees our endpoint and recognizes it as an SX10. It will no...
Hi, we have a UCM 8.6 setup with 1x publisher & 2x subscribers at different sites.We need to move the publisher to another rack at the same site (no config needed) Last time we tried this, we had a devil of a job getting things back to normal which s...
Hi,I have IT service desk for what Hunt-Group is ceated with 4 IP Phone in that Hunt-Group. I want, if no one from that Hunt picks up the phone it should go to a Cell Phone no. Is this possible?? If so kindly advice.
An employee was recently termed and her line was forwarded to her manager. The calls are still completing to the original employee vm box not the intended target. Do I need to delete the original employee's vm box in order for the calls to complete i...
