IP Telephony and Phones

Hi I am running CUCM 9.1.1. I have configured directed call park number 7800 with a retrieval prefix of *73. On one of my directory numbers 7777, i have call forward no answer set to 7800. When I make a call to 7777, the call successfully goes to 780...

I have a user who wants to forward his phone to his cell phone. Normally this would be no problem.Basically this is the scenario:User A has an phone number of 555-555-1234User A forwards his IP Phone to 555-555-1212.When User B 555-555-9876 calls U...

Hi Support Community We have implemented Citrix Netscalers on our LAN and I am going to take advantage of them for some voice services, in particular Extension Mobility. I cant find it documented so hopefully someone with experience can advise me : ...

Hi All I am in the process of setting up CDR for billing purposes using 3rd party app - SmartBILL In my CUCM i have different route patterns for International, National, Mobile, Emergency, Toll Free calls. How can i reflect this call type/classific...

I need to integrate CRM with CUCM (Call Manager) is possible? What are the necessary settings? I need documents sources quanton it.

I am using firmware 11, but seems buggy.  Is 10.3 recommended for use with CME10.5? AT

Hi, I have used self provisioning several times now and in general it works very well. I now have a situation where we have a new system where all users will use Extension Mobility. Is there a way to use self provisioning and create automatically a U...

Hi  I have multiple CUCM 9.5, these are distributed over the WAN in around 34 sites. All these locations have PSTN calls from the local site gateway.  I have existing billing server in our HQ site only for the HQ CUCM, we would like to incorporate o...

Hi, Is there a way for applications that require Cisco TAPI to point to more than 2 x UCM nodes?   ie CUAC Standard, 3rd party all recording Thx

Hi , We have an IP telephony setup running on CUCM version 10.5.Our client has new requirement which is mentioned below.Client don't have Unity. For example User A using IP Phone which is registered on CUCM.If someone call User A and if User A is bus...

I am trying to implement SIP EO on trunk from CUCM to CUBE.I enabled SIP EO in sip profile (Insert MTP if needed)To test I use CIPC version 8.6.5.0.I notice diffirent bihavior when calling from CIPC over SIP trunk.When I enter number and press DIAL b...

I am migrating the current 8.5.1.10000-26 to virtual platform with ESXi. On this case the MAC will be different so I would need another license file. But is possible download the current .lic file from the physical cucm? I have found only the option ...