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Cisco UDS on CUCM 8.6.1.20000-1

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Juan Gerardo Hernandez
Level 3
Level 3

‎08-21-2012 11:00 AM - edited ‎03-16-2019 12:47 PM

Hi all,

I want to incorporate Directory Search on windows jabber without AD, I already Did it, using the UDS service on cisco, I've reading about this, It says this is only available en version 8.6.2+, I have that versión in my lab, but in production I haver the version 8.6.1.20000-1,

And on thar version (production) I haven´t installed presence yet,.

PLEASE! Tell me it works on 8.6.1.20000-1,

If it doest, could you please adviseme how to do an smooth and transparent upgrade to 8.6.2?

I hope it works please.

Thanks

References:

https://wiklunds.wordpress.com/2012/04/23/setting-up-cisco-jabber-for-windows/

THANKS!

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1 Accepted Solution

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Jaime Valencia
Cisco Employee
Cisco Employee

‎08-21-2012 11:41 AM

No, it doesn't

Cisco Unified Communications Manager User  Data Service UDS  is supported on Cisco Unified Communications  Manager version 8.6.2 or later.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_icg_chapter_01000.html

You can go to any 8.6(2) releases from your version, just follow regular upgrade steps.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

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5 Replies 5

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Jaime Valencia
Cisco Employee
Cisco Employee

‎08-21-2012 11:41 AM

No, it doesn't

Cisco Unified Communications Manager User  Data Service UDS  is supported on Cisco Unified Communications  Manager version 8.6.2 or later.

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/jabber/Windows/9_0_1/b_jabber_win_icg_chapter_01000.html

You can go to any 8.6(2) releases from your version, just follow regular upgrade steps.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
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Juan Gerardo Hernandez
Level 3
Level 3
In response to Jaime Valencia

‎08-22-2012 08:00 AM

I didn't want to hear that answer, but thankyou any way.

I am going to install CUCM 8.6.1 n my lab hoping cisco is worng, I've alaready found incorrect documentation con cisco's site concerning support and capabilities features.

I'll tell you later,

Regards.

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Jaime Valencia
Cisco Employee
Cisco Employee
In response to Juan Gerardo Hernandez

‎08-22-2012 11:03 AM

There's no error and I know for a fact it's not there, the service just doesn't exist on 8.6(1)X

System version: 8.6.1.10000-14

Cisco Trust Verification Service[STARTED]

Cisco UXL Web Service[STARTED]

Host Resources Agent[STARTED]

System version: 8.6.2.20000-2

Cisco Trust Verification Service[STARTED]

Cisco Unified Mobile Voice Access Service[STARTED]

Cisco User Data Services[STARTED]

Host Resources Agent[STARTED]

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

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Juan Gerardo Hernandez
Level 3
Level 3

‎08-22-2012 01:02 PM

Hi javalenc, Thanks for your post, and the way to verify that.

<<>>

admin:show version active

Active Master Version: 8.6.1.20000-1

Active Version Installed Software Options:

localeinstaller

admin:utils service list

Requesting service status, please wait...

<>

Cisco Trace Collection Service[STARTED]

Cisco Trace Collection Servlet[STARTED]

Cisco Trust Verification Service[STARTED]

Cisco UXL Web Service[STARTED]

Cisco User Data Services[STARTED]  <<-

Host Resources Agent[STARTED]

MIB2 Agent[STARTED]

Platform SOAP Services[STARTED]

SNMP Master Agent[STARTED]

<>

I think this is my lucy day! isn't it?

Reggards.

Services comparation (sorted)

Services Active Master Version: 8.6.1.20000-1Services Active Master Version: 8.6.2.20000-2
>> Return code = 0>> Return code = 0
A Cisco DB   Replicator[STARTED]A Cisco DB Replicator[STARTED]
A Cisco DB[STARTED]A Cisco DB[STARTED]
Cisco AMC Service[STARTED]Cisco AMC Service[STARTED]
Cisco Audit Event   Service[STARTED]Cisco Audit Event Service[STARTED]
Cisco AXL Web   Service[STARTED]Cisco AXL Web Service[STARTED]
Cisco Bulk Provisioning   Service[STARTED]Cisco Bulk Provisioning Service[STARTED]
Cisco CallManager   Admin[STARTED]Cisco CallManager Admin[STARTED]
Cisco CallManager Cisco IP   Phone Services[STARTED]Cisco CallManager Cisco IP Phone   Services[STARTED]
Cisco CallManager Personal   Directory[STARTED]Cisco CallManager Personal Directory[STARTED]
Cisco CallManager   Serviceability RTMT[STARTED]Cisco CallManager Serviceability RTMT[STARTED]
Cisco CallManager   Serviceability[STARTED]Cisco CallManager Serviceability[STARTED]
Cisco CallManager SNMP   Service[STOPPED] Service Not   Activated Cisco CallManager SNMP Service[STARTED]
Cisco CallManager[STARTED]Cisco CallManager[STARTED]
Cisco CAR DB[STARTED]Cisco CAR DB[STARTED]
Cisco CAR Scheduler[STARTED]Cisco CAR Scheduler[STARTED]
Cisco CAR Web   Service[STARTED]Cisco CAR Web Service[STARTED]
Cisco CDP Agent[STARTED]Cisco CDP Agent[STARTED]
Cisco CDP[STARTED]Cisco CDP[STARTED]
Cisco CDR Agent[STARTED]Cisco CDR Agent[STARTED]
Cisco CDR Repository   Manager[STARTED]Cisco CDR Repository Manager[STARTED]
Cisco Certificate Authority   Proxy Function[STOPPED] Service Not   Activated Cisco Certificate Authority Proxy   Function[STARTED]
Cisco Certificate Change   Notification[STARTED]Cisco Certificate Change Notification[STARTED]
Cisco Certificate Expiry   Monitor[STARTED]Cisco Certificate Expiry Monitor[STARTED]
Cisco Change Credential   Application[STARTED]Cisco Change Credential Application[STARTED]
Cisco CTIManager[STARTED]Cisco CTIManager[STARTED]
Cisco CTL   Provider[STOPPED] Service Not   Activated Cisco CTL Provider[STARTED]
Cisco Database Layer   Monitor[STARTED]Cisco Database Layer Monitor[STARTED]
Cisco DHCP Monitor   Service[STOPPED] Service Not   Activated Cisco DHCP Monitor Service[STOPPED] Service Not Activated
Cisco Dialed Number Analyzer   Server[STARTED]Cisco Dialed Number Analyzer Server[STARTED]
Cisco Dialed Number   Analyzer[STARTED]Cisco Dialed Number Analyzer[STARTED]
Cisco DirSync[STOPPED] Service Not Activated Cisco DirSync[STARTED]
Cisco DRF Local[STARTED]Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]Cisco DRF Master[STARTED]
Cisco Extended   Functions[STARTED]Cisco Extended Functions[STARTED]
Cisco Extension Mobility   Application[STARTED]Cisco Extension Mobility Application[STARTED]
Cisco Extension   Mobility[STARTED]Cisco Extension Mobility[STARTED]
Cisco IP Manager   Assistant[STARTED]Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media   Streaming App[STOPPED] Service Not   Activated Cisco IP Voice Media Streaming App[STARTED]
Cisco License   Manager[STARTED]Cisco License Manager[STARTED]
Cisco Log Partition   Monitoring Tool[STARTED]Cisco Log Partition Monitoring Tool[STARTED]
Cisco Messaging   Interface[STOPPED] Service Not   Activated Cisco Messaging Interface[STOPPED] Component is not running
Cisco RIS Data   Collector[STARTED]Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter   Servlet[STARTED]Cisco RTMT Reporter Servlet[STARTED]
Cisco Serviceability   Reporter[STARTED]Cisco Serviceability Reporter[STARTED]
Cisco SOAP - CallRecord   Service[STARTED]Cisco SOAP - CallRecord Service[STARTED]
Cisco SOAP - CDRonDemand   Service[STARTED]Cisco SOAP - CDRonDemand Service[STARTED]
Cisco Syslog Agent[STARTED]Cisco Syslog Agent[STARTED]
Cisco TAPS   Service[STOPPED] Service Not   Activated Cisco TAPS Service[STARTED]
Cisco Tftp[STARTED]Cisco Tftp[STARTED]
Cisco Tomcat Stats   Servlet[STARTED]Cisco Tomcat Stats Servlet[STARTED]
Cisco Tomcat[STARTED]Cisco Tomcat[STARTED]
Cisco Trace Collection   Service[STARTED]Cisco Trace Collection Service[STARTED]
Cisco Trace Collection   Servlet[STARTED]Cisco Trace Collection Servlet[STARTED]
Cisco Trust Verification   Service[STARTED]Cisco Trust Verification Service[STARTED]
Cisco Unified Mobile Voice   Access Service[STOPPED] Service Not   Activated Cisco Unified Mobile Voice Access   Service[STARTED]
Cisco User Data   Services[STARTED]Cisco User Data Services[STARTED]
Cisco UXL Web   Service[STARTED]Cisco UXL Web Service[STARTED]
Cisco WebDialer Web   Service[STOPPED] Service Not   Activated Cisco WebDialer Web Service[STARTED]
Cluster Manager [STARTED]Cluster Manager [STARTED]
Getting list of all servicesGetting list of all services
Host Resources   Agent[STARTED]Host Resources Agent[STARTED]
MIB2 Agent[STARTED]MIB2 Agent[STARTED]
Platform SOAP   Services[STARTED]Platform SOAP Services[STARTED]
Service Manager is runningService Manager is running
SNMP Master Agent[STARTED]SNMP Master Agent[STARTED]
SOAP - Diagnostic Portal   Database Service[STARTED]SOAP - Diagnostic Portal Database   Service[STARTED]
SOAP -Log Collection   APIs[STARTED]SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring   APIs[STARTED]SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service   APIs[STARTED]SOAP -Real-Time Service APIs[STARTED]
System Application   Agent[STARTED]System Application Agent[STARTED]
System SSH [STARTED]System SSH [STARTED]

                                                                                                                                                                                                                                                                                                                                                                                                                                                     
Column1Column1
>> Return code = 0>> Return code = 0
A Cisco DB   Replicator[STARTED]A Cisco DB Replicator[STARTED]
A Cisco DB[STARTED]A Cisco DB[STARTED]
Cisco AMC Service[STARTED]Cisco AMC Service[STARTED]
Cisco Audit Event   Service[STARTED]Cisco Audit Event Service[STARTED]
Cisco AXL Web   Service[STARTED]Cisco AXL Web Service[STARTED]
Cisco Bulk Provisioning   Service[STARTED]Cisco Bulk Provisioning Service[STARTED]
Cisco CallManager   Admin[STARTED]Cisco CallManager Admin[STARTED]
Cisco CallManager Cisco IP   Phone Services[STARTED]Cisco CallManager Cisco IP Phone   Services[STARTED]
Cisco CallManager Personal   Directory[STARTED]Cisco CallManager Personal Directory[STARTED]
Cisco CallManager   Serviceability RTMT[STARTED]Cisco CallManager Serviceability RTMT[STARTED]
Cisco CallManager   Serviceability[STARTED]Cisco CallManager Serviceability[STARTED]
Cisco CallManager SNMP   Service[STOPPED]  Service Not   ActivatedCisco CallManager SNMP Service[STARTED]
Cisco CallManager[STARTED]Cisco CallManager[STARTED]
Cisco CAR DB[STARTED]Cisco CAR DB[STARTED]
Cisco CAR Scheduler[STARTED]Cisco CAR Scheduler[STARTED]
Cisco CAR Web   Service[STARTED]Cisco CAR Web Service[STARTED]
Cisco CDP Agent[STARTED]Cisco CDP Agent[STARTED]
Cisco CDP[STARTED]Cisco CDP[STARTED]
Cisco CDR Agent[STARTED]Cisco CDR Agent[STARTED]
Cisco CDR Repository   Manager[STARTED]Cisco CDR Repository Manager[STARTED]
Cisco Certificate Authority   Proxy Function[STOPPED]  Service Not   ActivatedCisco Certificate Authority Proxy   Function[STARTED]
Cisco Certificate Change   Notification[STARTED]Cisco Certificate Change Notification[STARTED]
Cisco Certificate Expiry   Monitor[STARTED]Cisco Certificate Expiry Monitor[STARTED]
Cisco Change Credential   Application[STARTED]Cisco Change Credential Application[STARTED]
Cisco CTIManager[STARTED]Cisco CTIManager[STARTED]
Cisco CTL   Provider[STOPPED]  Service Not   ActivatedCisco CTL Provider[STARTED]
Cisco Database Layer   Monitor[STARTED]Cisco Database Layer Monitor[STARTED]
Cisco DHCP Monitor   Service[STOPPED]  Service Not   ActivatedCisco DHCP Monitor Service[STOPPED]  Service Not Activated
Cisco Dialed Number Analyzer   Server[STARTED]Cisco Dialed Number Analyzer Server[STARTED]
Cisco Dialed Number   Analyzer[STARTED]Cisco Dialed Number Analyzer[STARTED]
Cisco DirSync[STOPPED]  Service Not ActivatedCisco DirSync[STARTED]
Cisco DRF Local[STARTED]Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]Cisco DRF Master[STARTED]
Cisco Extended   Functions[STARTED]Cisco Extended Functions[STARTED]
Cisco Extension Mobility   Application[STARTED]Cisco Extension Mobility Application[STARTED]
Cisco Extension   Mobility[STARTED]Cisco Extension Mobility[STARTED]
Cisco IP Manager   Assistant[STARTED]Cisco IP Manager Assistant[STARTED]
Cisco IP Voice Media   Streaming App[STOPPED]  Service Not   ActivatedCisco IP Voice Media Streaming App[STARTED]
Cisco License   Manager[STARTED]Cisco License Manager[STARTED]
Cisco Log Partition   Monitoring Tool[STARTED]Cisco Log Partition Monitoring Tool[STARTED]
Cisco Messaging   Interface[STOPPED]  Service Not   ActivatedCisco Messaging Interface[STOPPED]  Component is not running
Cisco RIS Data   Collector[STARTED]Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter   Servlet[STARTED]Cisco RTMT Reporter Servlet[STARTED]
Cisco Serviceability   Reporter[STARTED]Cisco Serviceability Reporter[STARTED]
Cisco SOAP - CallRecord   Service[STARTED]Cisco SOAP - CallRecord Service[STARTED]
Cisco SOAP - CDRonDemand   Service[STARTED]Cisco SOAP - CDRonDemand Service[STARTED]
Cisco Syslog Agent[STARTED]Cisco Syslog Agent[STARTED]
Cisco TAPS   Service[STOPPED]  Service Not   ActivatedCisco TAPS Service[STARTED]
Cisco Tftp[STARTED]Cisco Tftp[STARTED]
Cisco Tomcat Stats   Servlet[STARTED]Cisco Tomcat Stats Servlet[STARTED]
Cisco Tomcat[STARTED]Cisco Tomcat[STARTED]
Cisco Trace Collection   Service[STARTED]Cisco Trace Collection Service[STARTED]
Cisco Trace Collection   Servlet[STARTED]Cisco Trace Collection Servlet[STARTED]
Cisco Trust Verification   Service[STARTED]Cisco Trust Verification Service[STARTED]
Cisco Unified Mobile Voice   Access Service[STOPPED]  Service Not   ActivatedCisco Unified Mobile Voice Access   Service[STARTED]
Cisco User Data   Services[STARTED]Cisco User Data Services[STARTED]
Cisco UXL Web   Service[STARTED]Cisco UXL Web Service[STARTED]
Cisco WebDialer Web   Service[STOPPED]  Service Not   ActivatedCisco WebDialer Web Service[STARTED]
Cluster Manager [STARTED]Cluster Manager [STARTED]
Getting list of all servicesGetting list of all services
Host Resources   Agent[STARTED]Host Resources Agent[STARTED]
MIB2 Agent[STARTED]MIB2 Agent[STARTED]
Platform SOAP   Services[STARTED]Platform SOAP Services[STARTED]
Service Manager is runningService Manager is running
SNMP Master Agent[STARTED]SNMP Master Agent[STARTED]
SOAP - Diagnostic Portal   Database Service[STARTED]SOAP - Diagnostic Portal Database   Service[STARTED]
SOAP -Log Collection   APIs[STARTED]SOAP -Log Collection APIs[STARTED]
SOAP -Performance Monitoring   APIs[STARTED]SOAP -Performance Monitoring APIs[STARTED]
SOAP -Real-Time Service   APIs[STARTED]SOAP -Real-Time Service APIs[STARTED]
System Application   Agent[STARTED]System Application Agent[STARTED]
System SSH [STARTED]System SSH [STARTED]
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Jaime Valencia
Cisco Employee
Cisco Employee
In response to Juan Gerardo Hernandez

‎08-22-2012 06:19 PM

Interesting, problem remains, that after reviewing plenty of jabber documentation, videos and training, I haven't find a single reference for this being supported on anything previous to CUCM 8.6(2).

And I'm watching a training video on directory integration this very moment and they always mention 8.6(2)+

You're free to try, it but I'm truly sorry to tell you, it won't be supported by us.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate
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