Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
505
Views
0
Helpful
1
Replies

Cisco Unified IP Phone CP-7962G

daitsupport
Level 1
Level 1

‎11-10-2021 12:22 AM

I Have a cisco CP-7962G but I am not able to register this phone to a SIP account Please help me. I Have upgraded the firmware to SIP firmware and created a SEP{MAC Address}.cnf.xml file for configuration but my phone is stuck on Registering.  Thanks in advance

0 Helpful
1 Reply 1

Maren Mahoney
VIP
VIP

‎11-10-2021 07:16 AM

Which version of CUCM are you using? (And be aware that there is - to my knowledge - no firmware version for this phone that allows it to register to a 3rd-party PBX.)

What do the Status messages say is the step it is stuck on? (Settings > Status > Status Messages)

Maren

0 Helpful
Customers Also Viewed These Support Documents