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Abhishek Singh
Cisco Employee

cisco unity connection -- invalid selection

Hi,

We have two users where when they try to login into the voice mail, they get this, invalid selection message, tried changing the password several times over  , but its of no help. the extension and all other stuff is fine.

Cisco unity connection version : 6.1.x

cisco phone : 7961

Whatever level you reach getting better never stops -- Sachin Tendulkar
4 REPLIES 4
Abhishek Singh
Cisco Employee

resolved it

Whatever level you reach getting better never stops -- Sachin Tendulkar
Rob Huffman
Hall of Fame Community Legend

Hi Abhishek,

Nice work here

Would you mind sharing your resolution as it may help someone else down the road.

Cheers!

Rob

@Rob,

Pretty layman stuff  . The extension on the userpage was put as a 4 digit extension , whereas whats the procedure is to make it 7 digits, so thats what was hurting the cause . Changed the extension back to  7 digits , and it worked.

But then again,  thanks for the ever quick response.

Whatever level you reach getting better never stops -- Sachin Tendulkar
Rob Huffman
Hall of Fame Community Legend

Hi Abhishek,

Thanks for posting back with your "fix" (+5 )

Cheers!

Rob

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