Cisco Unity Connection - Transfer to VoiceMail

[Hans-Christian Harde]

Hi,

i need help for the following.

When a caller dials the 1234 and this go via a NoAnswerTransfer to the Operator desk and Operator Desk is transfered to VoiceMail the caller hears the voicemail setup menu from the party 1234. But we want that the caller gets connected to the operator voice mail, even in the case that the called number was 1234. Is there any solution?

System: CUCM Business Edition with Unity Connection 2.1.

[leemj001]

Hi everyone,

I recently used the following solution to transfer directly to voicemail.

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00800dea82.shtml

While the doc does refer to CCM 3.3x it does work quite well in CUCM6.1

Regards,

Mike.

[Rob Huffman]

Hi Mike,

Thanks for weighing in on this :) +5 points for your help here.

Take care,

Rob