Cisco Unity Connection Voice Mail

[rahzby.talukder]

Hi,

Good Day. Would just like to know if it's possible to change the default prompts being played on the CUC when a voice mail is being sent. For example after the caller finish the voice message he/she presses the # sign. Once the # button is pressed a default prompt will be played saying.."To hear you message press 1, to rerecord your message press 2 and so on and on. Can those default prompts from Cisco be changed?

Thank you

[Chris Deren]

Prompts on system handlers cannot be changed, however new call handlers can be created with custom prompts and applied as caller input mapping on users, etc.