Click to call

[ahmedtallat]

Hello,

I want to create a webpage from where the clients can click on a hyperlink and directly dial to a number.

As i know we have 2 possibilities:

1. Webdialer

2. Click-to-Call

I cannot find a good paper that can explain to me how to do this step by step

do any one now how we can do this and what is need to do it

regards

talaat

[acampbell]

Hi,

Not sure what version of CUCM you are running.

Here is the the link for CUCM Ver 8

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/8.0/english/install/guide/deploy.html

HTH

Alex

[gnanem]

Hi,

Refer the below link for configuring Click2call step by step.Hopes this will help.

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/8.0/english/install/guide/architecture.html

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/8.0/english/user/guide/c2c1.html

Regards,

Gnaneeswaran.

-pls rate helpful posts.

[ahmedtallat]

hi

thanks for your help

our CUCM is 8.0 and we need to use the click to call programe or webdialer to make one click call, the user will make one click in the phone number and the call will process . the problem for click to call that the user must slect the phone number and then right-click to call

is there any way to do this

regards

talaat

[acampbell]

Hi,

If you configure the web dialler properly.

the users log on to CCMUser

Go to directories ---> find who they want and simply click on the telephone number.

HTH

Alex