08-14-2009 10:18 AM - edited 03-15-2019 07:22 PM
Here's the scenario. User A, who has extension 1000 on his Cisco IP Phone, has Mobile Connect configured. It works great. If User B calls User A directly User A gets the Caller ID of User B both on his phone and his cell phone.
Let's say User B calls into Unity Connection auto attendant and dials the extension of User A. Unity Connection transfers the call to User A's extension of 1000. The call on the cell phone shows the CLID of the voicemail port instead of the actual caller.
Anyone know of a solution? The same thing is true if the human operator transfers the call using "blind transfer" using the new CUBAC software.
08-15-2009 03:31 AM
Anyone have any ideas?
08-31-2009 03:55 PM
there is a service parameter for cisco call manager called "display original calling number on transfer from cisco unity" which should be set to true.
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