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CME 10.5 CP-8841 SIP and pickup SCCP

Hello

i have the following problem:

The users with sccp phones can pickup all the incoming calls.

The users with SIP phone CP-8841 cannot pickup calls from sccp phones.

Because the 10.5 CME does not support cp-8841 i have tried to work with "compatible" type 9971 and 8941.

In both situations can make and receive calls but it is not able to pickup from the other.

Below is some info from the configuration file:

voice register global
 mode  cme
 source-address 192.168.1.1 port 5060
 timeouts interdigit 3
 max-dn 20
 max-pool 10
 load 7942 SCCP42.9-4-2SR1-1S
 load 8941 sip88xx.11-0-1-11
 load 9971 sip88xx.11-0-1-11
 authenticate register
 olsontimezone Europe/Athens version 2011h
 time-format 24
 date-format D/M/Y
 mwi stutter
 mwi reg-e164
 call-feature-uri pickup http://192.168.1.1/pickup
 call-feature-uri gpickup http://192.168.1.1/gpickup

...

!
voice register dn  1
 number 802
 allow watch
 pickup-call any-group
 pickup-group 1
 name User1
 label User1

!

!
voice register pool  1
 busy-trigger-per-button 2
 id mac DCCE.AAD0.1200
 feature-button 1 PickUp
 feature-button 2 GpickUp
 type 8941
 number 1 dn 1
 cor incoming use11 default
 presence call-list
 dtmf-relay sip-kpml cisco-rtp sip-notify
 username demo password demo
 codec g711ulaw
 no vad
!

...


!
telephony-service
 sdspfarm conference mute-on 111 mute-off 222
 sdspfarm units 1
 sdspfarm tag 1 confdsp1
 conference hardware
 max-ephones 42
 max-dn 192
 ip source-address 192.168.1.1 port 2000
 service dnis overlay
 service dnis dir-lookup
 timeouts interdigit 2
 timeouts busy 30
 timeouts night-service-bell 5
 timeouts transfer-recall 10
 system message Company
 load 7942 SCCP42.9-4-2SR1-1S
 time-zone 26
 time-format 24
 date-format dd-mm-yy
 voicemail 123
 max-conferences 16 gain -6
 call-park system application
 call-forward pattern .T
 moh enable-g711 "music-on-hold.au"
 multicast moh 239.12.13.14 port 2000
 transfer-system full-consult dss
 transfer-pattern .T
 secondary-dialtone 9
 fac standard
 create cnf-files version-stamp 7960 Jun 06 2016 07:23:12
!
!
!
ephone-dn  1  dual-line
 number 801
 pickup-call any-group
 pickup-group 1
 label User2
 description 801-User2
 name User2
 corlist incoming use10
!
!
ephone-dn  3  dual-line
 number 803
 pickup-call any-group
 pickup-group 1
 label User3
 description 803-User3
 name User3
 corlist incoming use10
!

!
ephone  1
 description === 801-User2 ===
 mac-address DCCE.C561.6111
 ephone-template 1
 type 7942
 button  1:1
!
!
!
ephone  3
 description === 803-User3 ====
 mac-address DCCE.C145.1230
 ephone-template 1
 type 7942
 button  1:3
!
!

5 Replies 5

Rajan
VIP Alumni
VIP Alumni

Can you try configuring the 8841 phone using the fast track method as CME 10.5 supports this model using fast track method.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/cme105spc.html

http://x-ccie.blogspot.in/2014/12/cisco-cme-fast-track-feature.html

Also confirm your cor config is fine.

HTH

Rajan

Thanks but which is the reference model i should use?

I create fast track below is the changes at the config
But still No pickup :(
:

!
!
voice register pool-type  8841
 xml-config maxNumCalls 2
 num-lines 2
 description 8841 Cisco Phone_FastTrack
 reference-pooltype 6941
!

!
voice register global
 mode  cme
 source-address 10.12.2.2 port 5060
 timeouts interdigit 3
 max-dn 20
 max-pool 10
 load 7942 SCCP42.9-4-2SR1-1S
 load 6941 SIP69xx.9-2-1-0

!
voice register pool  1
 busy-trigger-per-button 2
 id mac DCCE.C115.FE00
 feature-button 1 PickUp
 feature-button 2 GpickUp
 type 8841
 number 1 dn 1
 cor incoming use11 default
 presence call-list
 dtmf-relay sip-kpml cisco-rtp sip-notify
 username ak password demo
 dnd
 codec g711ulaw
 no vad
!

Ian Sully
Level 1
Level 1
If you upgrade the IOS to the latest version, then CME will support the 8800 Series Phones.

Yes it will be supported. not need to do fastback. 

 

below link contains more details.

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/cme125spc.html

 

 



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