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Explorer

CME 7.1 Default RIng Behavior

Hello,

I have an issue where I have several different ring tones available and 7940 phones with different DNs on each button.  1st DN is the personal DN and the 2nd DN is a shared line for the main number.  I want to allow users to select different ring tones for each DN but when I go into "Preferences" I can only choose the Default ring tone which sets the same ring tone for both DNs.  Is it possible to have different ring tones per DN on the same phone?

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Hall of Fame Community Legend

CME 7.1 Default RIng Behavior

Hi Scott,

Did you try to scroll down and highlight line 2 etc. before pressing "Select"

this should give you different options (Ring1 - Ring7)

Cheers!

Rob

"May your heart always be joyful
May your song always be sung" - Bob Dylan

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Explorer

CME 7.1 Default RIng Behavior

Hey Rob,

I guess I forgot to mention that when I do that the phone thinks for a while and then says "Ring File Unavailable".  I have 3 choices.  Default Ring, DN1 and DN 2.  The ring list will only populate when I choose "Default Ring"

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