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CME 7942 phones

adamgibs7
Level 6
Level 6

Dears,

Have anybody experience this problem before 7942 doesn't get registered ,, below are the logs from TFTP. It is not a secure communication then why it is looking for CTL files ??

Thanks

 

*Nov 22 10:36:47.132: TFTP: read request from host 192.168.96.28(51742) via GigabitEthernet0/0
*Nov 22 10:36:47.132: TFTP: Looking for CTLSEP00E16D14F144.tlv
*Nov 22 10:36:47.132: TFTP: Sending error 1 No such file
*Nov 22 10:36:47.244: TFTP: Server request for port 50815, socket_id 0x3B7547A8 for process 30
*Nov 22 10:36:47.244: TFTP: read request from host 192.168.96.28(50815) via GigabitEthernet0/0
*Nov 22 10:36:47.244: TFTP: Looking for ITLSEP00E16D14F144.tlv
*Nov 22 10:36:47.244: TFTP: Sending error 1 No such file
*Nov 22 10:36:47.352: TFTP: Server request for port 51312, socket_id 0x21DC8948 for process 30
*Nov 22 10:36:47.352: TFTP: read request from host 192.168.96.28(51312) via GigabitEthernet0/0
*Nov 22 10:36:47.352: TFTP: Looking for ITLFile.tlv
*Nov 22 10:36:47.352: TFTP: Sending error 1 No such file
*Nov 22 10:36:47.548: TFTP: Server request for port 49795, socket_id 0x3B7547A8 for process 30
*Nov 22 10:36:47.548: TFTP: read request from host 192.168.96.28(49795) via GigabitEthernet0/0
*Nov 22 10:36:47.548: TFTP: Looking for SEP00E16D14F144.cnf.xml
*Nov 22 10:36:47.548: TFTP: Opened system:/its/vrf1/XMLDefault7942.cnf.xml, fd 9, size 1250 for process 30
*Nov 22 10:36:47.548: TFTP: Sending block 1 (retry 0), len 512, socket_id 0x3B7547A8
*Nov 22 10:36:47.552: TFTP: Received ACK for block 1, socket_id 0x3B7547A8
*Nov 22 10:36:47.552: TFTP: Sending block 2 (retry 0), len 512, socket_id 0x3B7547A8
*Nov 22 10:36:47.552: TFTP: Received ACK for block 2, socket_id 0x3B7547A8
*Nov 22 10:36:47.552: TFTP: Sending block 3 (retry 0), len 226, socket_id 0x3B7547A8
*Nov 22 10:36:47.552: TFTP: Received ACK for block 3, socket_id 0x3B7547A8
*Nov 22 10:36:47.552: TFTP: Finished system:/its/vrf1/XMLDefault7942.cnf.xml, time 00:00:00 for process 30
 

4 Replies 4

Brandon Pierce
Level 4
Level 4

Hi Adam,

 

The phone will go through looking for the CTL files regardless even if it doesn't need them.  It isn't a necessary file so you can safely disregard that part.  But as for the other messages, that is something I haven't seen before.  Are all other phones working correctly or is this the only phone on the network?  What does your network look like?  I am interested to see exactly what is going on here.

Dears,

According to you post we shld not care for the ctl and itl files then after that it is looking for SEP00E16D14F144.cnf.xml file which is also not available in the flash so it is choosing the default but still it is not registering.

I have done many times.

telephony service,

no create cnf files 

create cn files

 

thanks

share your config

Dears,

in telephony service I have mentioned wrong ip address for the below command that the reason 7942 were not registering.

ip source-address 192.168.X.X port 2000

 

thanks everybody who contribute to solve the issue.