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CME 8.1: corporate directory is not shown just in ip phones 6921

manuel.giraldo
Level 1
Level 1

Hello,

I have a CME 8.1 with IOS c2900-universalk9-mz.SPA.151-1.T1.bin. We have ip phones 7942 and 6921. The problem is the following:

Corporate directory is not shown in 6921s ip phones. When I press the corporate directory key appears the error message: "XML Error [4]: Parse Error", This problem is just happening with 6921s while in 7942s ip phones show properly the corporate directory.

The current telephony-service configuration is:

telephony-service
video

em keep-history
em logout 8:30 18:0
max-ephones 50
max-dn 80
ip source-address 192.168.10.1 port 2000   >>>> IP of CME
system message Schenker Telephony
url services http://192.168.10.254/voiceview/common/login.do   >>> CUE
url authentication http://192.168.10.254/voiceview/authentication/authenticate.do  >>> CUE
user-locale ES
network-locale ES
load 7942 SCCP42.8-5-3S.loads
load 6921 SCCP69xx.8-5-3-0.loads
load 6941 SCCP69xx.8-5-3-0.loads
load 6961 SCCP69xx.8-5-3-0.loads
time-zone 5
time-format 24
date-format dd-mm-yy
voicemail 5000
max-conferences 8 gain -6
call-forward pattern .T
moh music-on-hold.au
multicast moh 239.10.10.10 port 4000
dn-webedit
time-webedit
transfer-system full-consult
secondary-dialtone 0
create cnf-files version-stamp Jan 01 2002 00:00:00

Could anybody please help me? I would appreciate your answers.

Regard

Manuel

2 Replies 2

jordi.riba
Level 1
Level 1

Hi Manuel,

I have the same problem as you. I'm using CME 8.1. Did you solve it?

I've seen that you are trying to use this phones in ES locale... Have you been able to load it to them? I cannot.

Thanks,

Regards,

Jordi!

Hi Jordi,

I sorry but i have not been able to load it to them.