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CME and Maximum Number of Calls on an Extension

dolah
Level 1
Level 1

Is it possible to set the "Maximum Number of Calls" on an Extension to 8?

I have an office that would like to have an extension for their Sales calls. They would like this extension to show up on 3 or 4 different devices and when one person is busy (on their line or on the Sales extension line), it would ring on the other devices. They would need to be able to pick it up and possibly transfer the caller to another person.

I know I could set this up in CallManager quite easily, but the configuration options that I'm looking for are not inside the extension in CME, like they are in CCM.

Any assistance would be appreciated.

Thank you.

The devices are a 7921 we're running the following:

Cisco Unified Communications Manager Express

OS Description Cisco Internetwork Operating System

Cisco IOS (tm) C3825

Cisco IOS Software C3825-SPSERVICESK9-M

Software Version 12.4(11)XW6 / CME 4.2(0)

Feature Package IP|FIREWALL|VOICE|PLUS|SSH|3DES

GUI Version 4.2.0.2 (Compatible with IOS 12.4(11)XW1)

15 Replies 15

Hi Debbie,

You are most welcome my friend! Let us know how the Octo Lines work out :)

Take care,

Rob