CME AutoAttendant Digit Collect from FXO Ports

[y-hirasawa]

I have a problem in deploying AutoAttendant function on the Cisco2921 CME router in Dubai.
The CME router connects the PSTN line with the FXO module, and AutoAttendant uses ITS-CISCO2.0.2.0.tcl.

When having confirmed it with debug voice application digitcollect, the extension number is not correct recognized from the PSTN line side.

Could anybody tell me the method of evading this problem if there were anything?

Regards,

Yasuyuki

[paolo bevilacqua]

Post CUE dial-peer configuration.

There is no need to use attachments.

[y-hirasawa]

They are included in the attachment of the first post.

dial-peer voice 45 pots
description AA
service aa
incoming called-number 7789
port 0/0/0
!
dial-peer voice 46 pots
description AA
service aa
incoming called-number 7789
port 0/0/1
!
dial-peer voice 47 pots
description AA
service aa
incoming called-number 7789
port 0/0/2
!
voice-port 0/0/0
translation-profile incoming PSTN_Incoming
translation-profile outgoing PSTN_Outgoing
cptone AE
connection plar 2310
description Dubai PSTN Line 1
caller-id enable
!
voice-port 0/0/1
translation-profile incoming PSTN_Incoming
translation-profile outgoing PSTN_Outgoing
cptone AE
connection plar 2310
description Dubai PSTN Line 2
caller-id enable
!
voice-port 0/0/2
translation-profile incoming PSTN_Incoming
translation-profile outgoing PSTN_Outgoing
cptone AE
connection plar 2310
description Dubai PSTN Line 3
caller-id enable

Thanks in advance.

Yasu

[paolo bevilacqua]

No dial-peer for CUE is present above.

[y-hirasawa]

I have to deploy AutoAttendant function without CUE.

I believe it possible without CUE.

Now, I don't think this my problem due to AutoAttendant script, it might be caused by dtmf issue.

Could anybody suggest the way of resolving this problem?

Regards,

Yasuyuki Hirasawa

[paolo bevilacqua]

Sorry, I did not understood correctly you problem.

You may have low volume or  distorted DTMF. Try listening to them on a phone, usually it's easy to tell if that's the problem.

[y-hirasawa]

This problem has been resolved by changing pstn line from analog to digital isdn bri line.

Deeply thanks for your support.

Regards,

Yasuyuki Hirasawa