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CME headset issue

victorchen
Level 1
Level 1

Hi,

CME version 7.1

phone 7945

when user use headset to answer call, they still can hear audio coming from handset.

it is a quite in the office so my customer want to stop the audio from handset when they use headset,

if it is possible to do that?

Thanks

Best Regards

Victor

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

What about hang up the handset ?

Jonathan Schulenberg
Hall of Fame
Hall of Fame

This is called Headset Monitor and has been previously answered on the forums.

https://supportforums.cisco.com/thread/2117958

telephony-service

service phone handsetHeadsetMonitor 0

create cnf-files

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