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CME: How to suppress MOH in Conference

koksiong
Level 1
Level 1

I have configured MOH on a CME system. It is working fine for 2 users.

However, when there is a conference and when 1 party put on hold, the whole conference can hear the MOH audio. How I can suppress MOH in CME?

regards,

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Hi, this happend for parties that have been conferenced in and not initiator, because phones that call cannot be aware that is a conference.

Consequently, initiator can put on hold without MOH being heard, all the others must use mute button.