CME not releasing the line even when call is hanged up.

[vijit kumawat]

Hello,

I am facing this wierd issue which came in out of no where.

Whenever I configure a line dn 2000 to call-foward noan to a mobile number after sometimes this line 2000 and sometimes all line go busy.

ephone-dn  1  dual-line

number 2000

call-forward busy 7000

call-forward noan 96617484 timeout 18

CME version is 7.1

I have attached my complete config and show call active voice output.

Please help, I am confused why this is happening.

Thanks

[Dragan Ilic · Accepted solution]

You are having famous FXO disconnect problem and you have to fine your country specific disconnect tones...mo

http://ciscoflair.blogspot.com/2009/05/cisco-fxo-disconnect-issue.html

HTH,
Dragan

[vijit kumawat]

Thank you Dragan,

I will try this and confirm.

[Nishant Savalia]

Hi Vijit,

Configure custom tone according to your country.

Please refer below link

http://www.cisco.com/c/en/us/support/docs/voice/analog-signaling-e-m-did-fxs-fxo/8120-fxo-disconnect.html#topic3

For tone database you may refer below link

http://www.3amsystems.com/World_Tone_Database?q=India,Disconnect_tone

Regards,

Nishant Savalia