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jeffkushner
Beginner

CME Originator Caller ID not go through a transfer

Hello,

I have a CME running I believe 11.6. I have read the various forums and attempted to get the caller ID to go with a transfer, but it does not work. So outside caller A dials the main number, enters a persons extension, Phone B, that person sees the outside caller ID, presses transfer and dials phone C. Phone C sees Phone B caller ID and never sees caller A ID. I have attached a show run and version, I have only configured the template with the transfer, voice register template 3 on voice register pool 6 for now for testing. I call the main number from , get the auto attendant, dial 3056, answer the call and then transfer to 3039. 3039 sees the 3056 caller ID, even when I complete the transfer. I have attached the debugs. Any help is really appreciated.

8 REPLIES 8
jeffkushner
Beginner

I have attached the show run, show version and call debugs, called the main number, entered 3056, transferred to 3039