CME Phone Authentication w/ Voiceview

[danplacek]

I am trying to use the XML service on the phones on a CME system.

This of course requires authentication.

Unfortunately, the authentication URL is set to CUE's authentication because Voiceview Express is in use.

(http://10.1.10.1/voiceview/authentication/authenticate.do)

I am unable to authenticate using either the CME user/pass or the CUE user/pass or the CUE ext/pin.

I found the "fallback-url" command for CUE under "service phone-authentication".

I attempted to set this to "http://cme.ip/CCMCIP/authenticate.asp" -- this did not help either.

The error I am getting when trying to execute any XML requests is:

<CiscoIPPhoneError Number="4" />

Has anyone else solved this problem?

Thanks.

[paolo bevilacqua]

Check

http://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/vview.html#wp1019336

Setting authentication to CUE will allow to use fallback authentication.