04-03-2017 01:29 AM - edited 03-17-2019 09:58 AM
Hello.
Please help.
I configure in Call Manager Express pickup group but phones can not see incoming numbers in pickup group. How i can troubleshoot this issue?
Solved! Go to Solution.
04-03-2017 03:12 AM
Hi Nihad,
Can you verify the CME pickup configuration as per the admin guide below
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmecover.html#task_4171F843BBDA4B41A652AC22B7DBCB2B
If the issue persists then post the running config from CME.
HTH
Manish
04-03-2017 03:12 AM
Hi Nihad,
Can you verify the CME pickup configuration as per the admin guide below
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm/cmecover.html#task_4171F843BBDA4B41A652AC22B7DBCB2B
If the issue persists then post the running config from CME.
HTH
Manish
04-06-2017 11:49 PM
Thank you i verified it now it's work.
04-04-2017 04:28 AM
Thank you!
service directed-pickup gpickup this command solved my issue.
04-04-2017 05:39 AM
Good to know that, thanks for updating the post with the resolution.
Manish
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