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comfort noise warning at lync

Pawan Arora
Level 1
Level 1

Hi,

I have integrated my CUCM 8.6 with the microsoft LYNC server for internal calling, which is working fine. But at the LYNC sever, we are getting warning and the warning is :

Log Name:      Lync Server

Source:        LS Mediation Server

Date:          5/1/2012 10:58:32 AM

Event ID:      25073

Task Category: (1030)

Level:         Warning

Keywords:      Classic

User:          N/A

Computer:    

Description:

The Mediation Server service has received a call that does not support comfort noise.  This event is throttled after 5 calls from a single Gateway peer.

The Mediation Server service has received a call that does not support comfort noise from the Gateway peer, 172.29.58.151

Cause: The Gateway peer does not support comfort noise.

Resolution:

Please ensure the comfort noise option on the Gateway has been enabled.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="LS Mediation Server" />

    <EventID Qualifiers="33798">25073</EventID>

    <Level>3</Level>

    <Task>1030</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-05-01T05:28:32.000000000Z" />

    <EventRecordID>1074</EventRecordID>

    <Channel>Lync Server</Channel>

  

    <Security />

  </System>

  <EventData>

    <Data>172.29.58.151</Data>

  </EventData>

</Event>

172.29.58.151 is my CUCM IP address.

does call manger have any option like that?

Regards,

Pawan Arora

2 Replies 2

Aaron Harrison
VIP Alumni
VIP Alumni