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Conference call CCME

Matt Waechter
Level 1
Level 1

I'm able to make all the local conference calls I attempt to make however when I try to complete a long distance conference call I get the message on my display " Cannot Complete Conference". Any ideas?

3 Replies 3

Suresh Hudda
VIP Alumni
VIP Alumni

This because of DSPs (dspfarm) resources unavailability in CME. Transcoder and HW conference have not been configured in CME, so please configure them and then test.

 

Suresh

Hello!

How many partcipants do you have in conference? If more then 3, then Suresh is absolutely right and you need to configure hardware conference.

 

Regards,

Kirill

I can conference local calls just fine. The problem is conferencing long distance calls. It doesn't take more DSP resources to conference a long distance number does it?