04-14-2011 11:26 AM - edited 03-16-2019 04:31 AM
Hello. I was wondering if it was possible to have a PLAR phone automatically dial one phone number during normal business hours (receptionist) but then dial a different number after 5pm. We've got a phone outside the front door of our building that, when picked up automatically dials the receptionist. But, after she is gone, we would like to have the phone automatically dial our Service Desk. Is this possible?
Thanks.
04-14-2011 12:00 PM
You can use the KRON command to modify your config.
I don't tested this configuration but I think it's working:
kron occurrence EVERY_NIGHT at 20:00 recurring
policy-list NIGHT_PLAR
!
kron occurrence EVERY_DAY at 8:00 recurring
policy-list DAY_PLAR
!
kron policy-list NIGHT_PLAR
cli conf t
cli voice-port 1/0
cli connection plar your_number
!
kron policy-list DAY_PLAR
cli conf t
cli voice-port 1/0
cli connection plar your_number
Regards.
04-14-2011 12:44 PM
Hi Darnell,
I'll just add this to Daniele's great info (+5) just in case you are using
CUCM. This is my favorite thread that discusses Time of day Routing in CUCM
in some detail. Both Java and Bill have superb ideas here
https://supportforums.cisco.com/message/3044337#3044337
Cheers!
Rob
PS:if it seems like too much config for just this set up you could always get the Admin
to just CFWDALL to the Service desk after hours
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