12-16-2018 07:29 PM - edited 03-17-2019 01:51 PM
Hope someone can help. I've been asked to add a Cisco conference phone CP-7832 to a FreePBX phone system. The client was told this is possible. I've powered it up and it got an IP address but I cannot access the web interface to configure it. I noticed there are different firmware versions and one is for multi platforms. If that is required, how can I change the firmware?
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12-16-2018 10:39 PM
@Jaime Valencia wrote:
You have the wrong model, that's the enterprise FW which is for Cisco call control, with a read only GUI. You wanted the 3PCC/MPP model which does have a GUI for all the configuration.
You would need to provide that phone with all the config files it would expect from a Cisco call control for it to work.
And I'd like to add to Java's response that there is no way to convert the firmware from Enterprise to 3PCC. The client will need to talk to the vendor to swap the phone with another that's loaded with 3PCC.
12-16-2018 07:53 PM
12-16-2018 09:48 PM
You have the wrong model, that's the enterprise FW which is for Cisco call control, with a read only GUI. You wanted the 3PCC/MPP model which does have a GUI for all the configuration.
You would need to provide that phone with all the config files it would expect from a Cisco call control for it to work.
12-16-2018 10:39 PM
@Jaime Valencia wrote:
You have the wrong model, that's the enterprise FW which is for Cisco call control, with a read only GUI. You wanted the 3PCC/MPP model which does have a GUI for all the configuration.
You would need to provide that phone with all the config files it would expect from a Cisco call control for it to work.
And I'd like to add to Java's response that there is no way to convert the firmware from Enterprise to 3PCC. The client will need to talk to the vendor to swap the phone with another that's loaded with 3PCC.
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