Configure Electronic HookSwitch Contro with tag in config line key

[jorge.silva]

Hi, 

mi question is, exist a line key in the config file to activate or deactivate the Electronic HookSwitch Control with tag?

Thanks adn Regards 

[luis_cordova]

Hi @jorge.silva ,

Maybe what this discussion indicates can help you:

https://community.cisco.com/t5/voice-systems/headset-hookswitch-control-on-cp-7975-and-uc500/td-p/3254500

UC_560(config)#telephony-service
UC_560(config-telephony)#service phone ehookEnable 1

Regards

[jorge.silva]

Hi Luis

Thanks for the comment 

to test i use a cisco 7841 with multiplatform firm 11.2.3 MSR1-1

configure with broadsoft 

in my file dont see the ehook parameter, the configure is the next

<!-- Voice/User Supplementary Services -->
<CW_Setting ua="rw">Yes</CW_Setting> <!-- Yes/No -->
<Block_CID_Setting ua="rw">No</Block_CID_Setting> <!-- Yes/No -->
<Block_ANC_Setting ua="rw">No</Block_ANC_Setting> <!-- Yes/No -->
<DND_Setting ua="rw">No</DND_Setting> <!-- Yes/No -->
<Secure_Call_Setting ua="rw">No</Secure_Call_Setting> <!-- Yes/No -->
<Auto_Answer_Page ua="rw">No</Auto_Answer_Page> <!-- Yes/No -->
<Preferred_Audio_Device ua="rw">None</Preferred_Audio_Device> <!-- Speaker/Headset/None/Bluetooth -->
<Time_Format ua="na">12hr</Time_Format> <!-- 12hr/24hr -->
<Date_Format ua="rw">day/month</Date_Format> <!-- month/day day/month-->
<Miss_Call_Shortcut ua="rw">No</Miss_Call_Shortcut> <!-- Yes/No -->
<Handset_LED_Alert ua="rw">Voicemail</Handset_LED_Alert>
<Alert_Tone_Off ua="rw">No</Alert_Tone_Off> <!-- Yes/No -->

<!-- Voice/User Audio Volume -->
<Ringer_Volume ua="rw">%Ringer_Volume_68xx%</Ringer_Volume> <!-- 0 to 15 -->
<Speaker_Volume ua="rw">%Speaker_Volume_68xx%</Speaker_Volume> <!-- 0 to 15 -->
<Handset_Volume ua="rw">%Handset_Volume_68xx%</Handset_Volume> <!-- 0 to 15 -->
<Headset_Volume ua="rw">%Headset_Volume_68xx%</Headset_Volume> <!-- 0 to 15 -->

<!-- Voice/User Screen -->
<Screen_Saver_Enable na="rw">%SCREEN_SAVER_ENABLE%</Screen_Saver_Enable> <!-- Yes/No -->
<Screen_Saver_Type na="rw">%SCREEN_SAVER_TYPE%</Screen_Saver_Type> <!-- Clock/Download Picture/Logo/Lock-->
<Screen_Saver_Wait na="rw">%SCREEN_SAVER_TIME%</Screen_Saver_Wait> <!-- Sec -->
<Screen_Saver_Refresh_Period na="rw">1</Screen_Saver_Refresh_Period> <!-- Sec -->
<Back_Light_Timer na="rw">30m</Back_Light_Timer> <!-- 1m/5m/30m/Always On -->
<LCD_Contrast na="rw">%LCD_Contrast_68xx%</LCD_Contrast>
<Boot_Display na="rw">%LOGO-TYPE%</Boot_Display> <!-- Clock/Download Picture/Logo/Lock-->
<Phone_Background na="rw">%LOGO-TYPE%</Phone_Background> <!-- Default/Logo -->
<Text_Display na="rw"></Text_Display>
<Picture_Download_URL na="rw">%ACCESS_PROTOCOL%%BWDEVICEACCESSFQDN%:%BWDEVICEACCESSPORT%/%BWDMSCONTEXT%%BWFILESERVERDIR%%BWDEVICEACCESSURI%%PICTURE_88XX%</Picture_Download_URL>
<Logo_URL na="rw"></Logo_URL>

Add the line <service_phone_ehookEnable na="rw">1</service_phone_ehookEnable>     ?

Thanks 

Regards

[bijpraka · Accepted solution]

You can use this tag to enable or disable

<Ehook_Enable ua="na">Yes</Ehook_Enable>

Thanks.

[jorge.silva]

Hi  bijpraka

I used the line and the parameter work perfect

Thank you very much

Regards